Motivational Speaker to Conduct Buyer Service Excellence Seminar in The Bahamas

NASSAU, Bahamas – Bahamian Worldwide Motivational Speaker and Discuss Present host Spence Finlayson, shall be conducting his extremely acclaimed “Buyer Service Excellence Seminar “ in Nassau on Monday April 24th on the Most cancers Society of the Bahamas from 12 midday to 4pm.

Spence Finlayson: Being Prepared as a Speaker for Unexpected Opportunities
Spence Finlayson

Finlayson also referred to as a “Buyer Service Evangelist” has carried out this seminar in over 14 international international locations together with Aruba, Antigua and Barbuda, Anguilla, Barbados, the Cayman Islands, Curacao, Dominica, St. Croix, St. Kitts and Nevis, St. Vincent and the Grenadines, St. Lucia, St. Maarten, Grenada, Trinidad and Tobago and Turks and Caicos Islands.


Only recently, considered one of his former purchasers reached out to him on Linkedin, Mr Michael Nanton, a former govt at St. Vincent Phone Firm, a Cable and Wi-fi firm mentioned, “Mr. Finlayson, the classes that you simply gave on the Grandview Lodge for us had been exceedingly nicely acquired. I’m nonetheless on prime of the world and getting higher.“

Finlayson mentioned, “Customer support is a lot greater than offering assist in your clients. In at this time’s extremely aggressive market, corporations should have a look at all of the interactions {that a} buyer has with their model, each on-line and in-person. It might rapidly develop into very sophisticated and complex when you think about the entire buyer journey and begin to consider the connection between customer support, success, expertise, and care.”

In response to a latest report by Microsoft, 96% of customers worldwide have said that they think about customer support to be an necessary issue of their selection of manufacturers. Service has develop into such a differentiator lately that many corporations are adopting new company buildings and buyer –dealing with methods to stay aggressive.

Buyer Service Seminar Matters

Buyer Service Excellence Seminar will present its attendees with actual life suggestions for offering glorious customer support. For instance:

  • Ensure that all customer-facing employees know your services or products nicely;
  • By no means let feelings overtake the need to have a buyer stroll away joyful;
  • Be responsive and well timed along with your follow-up communications;
  • Figuring out the names of your common clients humanizes the relationships;
  • Take time to teach your clients in regards to the companies and worth you supply;

Corporations taken with having their staff take part ought to e mail [email protected] or name 242-601-4291.

Originally posted 2023-04-17 23:17:24.